Terms & Conditions

Please read carefully before place an orders

When placing an order using this website the customer must be 18 years of age or older.

Kratomind kratom is not for human consumption.

Kratomind kratom (Mitragyna Speciosa) is offered as a bulk botanical ingredient and can be used for incense, candle-making, aromatherapy, home-made soap or horticultural purposes only—it is not intended or sold for human consumption. Kratom is also offered as a bulk botanical for further research, product development and product process.

Our products are not sold with any directions or instructions for use. They are NOT approved by the FDA for internal use. See our Terms & Conditions below for more information.

FDA Disclaimer:

The statements and products referred to throughout this site have not been evaluated by the FDA. They are not intended to diagnose, treat, cure or prevent any disease or condition.
All products sold on this website are strictly NOT FOR CONSUMPTION.

Before you purchase Kratomind products, you are agreeing to these conditions:

You must be 18 years of age or older. The buyer understands that all Kratomind products are offered for herbal specimen, legitimate research, incense, soap-making, educational and/or ornamental purposes only. The buyer of Kratom Time products understand that they are “NOT SOLD FOR HUMAN CONSUMPTION”. Kratomind and it’s affiliates do not take any responsibility, implied or otherwise, from any use you may make of our products. Any information provided by Kratomind or any agents tied to Kratomind over the email, phone, fax, or other form of transmission, including any links to or from this site is purely for educational purposes and should never be interpreted as a recommendation for a specific treatment plan, product, or course of action.

Our product are legal according Indonesian law but We make no assumption or representation that the information or products referenced are appropriate, or are legal outside of Indonesia. The person or persons ordering any products hereby understand that they must research the laws in their city, state or country. Neither Kratom Time, nor any of its directors, suppliers, employees, or agents will be liable for damages of any kind arising out of or in connection with the use of this site or products, including compensatory, direct, indirect or consequential damages.

By ordering any of Kratomind products, the buyer has checked all laws and regulation regarding said product in the state/province and country in which the buyer resides. All buyers agrees that said product(s) are legal for buyer to purchase, and possess in buyer’s state, province and country. Any complication with Goods in transit, which are due to a failure to observe applicable laws and regulations are entirely the responsibility of the buyer..

Order Cancellation Policy:

To cancel an order you have placed with Kratomind, you must contact customer support by email (hansip@kratomind.com). Every effort will be made to accommodate the cancellation of your order as long as it has not yet shipped

When contacting customer support to cancel an order, please be ready to provide your name, the order number, and your contact information. Please note that if the item has shipped, the order cannot be canceled. In this case, you can request to return the item for a refund (minus shipping costs).

Refund Condition

We only accept refunds if we can’t deliver your item or if the item is detained in your country’s customs. If the fault comes from your side, we have the right to refuse your refund request
Common buyer fault: Refuse to pay tax, phone call inactive, can’t be reached by delivery couriers

By making a purchase with Kratomind, you are confirming that you have read and understand our no-refund policy.
Submission of a purchase order is in agreement with these terms and conditions.

This website and its products have NOT been evaluated by the Food and Drug Administration (FDA). All products offered on this website are not intended to diagnose, treat, cure, mitigate, or prevent any disease. All products on the website are not for human consumption.


By registering and/or purchasing products from this website you agree to receive occasional news, promotions, or sale offers
At any time you may opt out by replying to any email with the word ‘remove’ in the subject line.

Delivery Guarantee :

We give delivery guarantee for your order. If you live in Red State which is kratom are ilegal. Please drop us a note when you make an order. If you didn;t do it , we can’t give delivery guarantee

Unclaimed Package :

Express mail service need signature confirmation. They will not drop it in front house , they only leave notice. If you didn’t claim your package in 7 days , they will return it to us
It’s not our responsibilty if you didn’t claim your package. You can ask us to resent it , just pay shipping cost


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