Kratomind Buyer Guide A comprehensive guide before ordering. Please read...
Read MoreFrequently Asked Questions
Updated : 09 February 2020
General
Who are you?
Indonesian partner you can trust!
What benefit you offer?
Good product,stunning customer services,professional company,good work ethic. Kindly check this to see what we can do for you
Can i call you first?
Simply click link below. Due to different time zone,it will be good if you make an appointment with us first
Shipping
Where do you ship from?
We ship from Indonesia for indonesia warehouse order and Ship from Washington,United States for US Warehouse order
Any estimated time arrives to my country?
Yes,we have make estimation time arrives based in our experience. Please kindly open this link :
Do you give delivery guarantee?
Yes. Check our delivery guarantee policy here
I want my item shipped from U.S
Sure,you can click this link
Order
Product i want are out of stock
Send us message,and we will get back to you as soon
Any discount for large quantity order?
Yes. Check this link below. If you need more than 1 tons , send us a message
Vendor Pack : Kratom Pack Specially Tailored for Each Country
What i must do before make an order?
Understand our delivery guarantee policy and estimated time arrives. We ship from abroad,not from your neighbour house. Please be patience
Payment
What payment method you accept?
Please check this out
Why sometimes it's difficult to make payment?
Kratom transaction is restricted by major payment gateway such as : Credit card,stripe,paypal,transferwise,moneygram,western union,etc
It will be a novel if we write it all. We need to hide our transaction and it just about time until they realize we sell kratom
We really encourage kratom community to learn cryptocurrency payment such as Bitcoin. You will help criminalized industry such as Kratom and Hep
Products
Can i get free sample?
We will consider it if you want to pay shipping cost
Product i have received not look exactly like your website. Is there any mistake?
Please be assured that our warehouse labels all strains correctly.
The pictures on our website are examples only and might not reflect the exact same color as the product you receive.
This is an organic, jungle harvested, product and there may be some small variations between each batch.
Do you give lab-result?
We do not publish our lab-results to general public since every batch is different
We only give it if your order more than 100 kg
Please be assured that all of our products under strict control processes in order to assess quality and ensure the highest possible product standards
Helpful Link
Updated : 09 February 2020
Payment Method
Payment Method Kratom industry always challenging,government try to ban this...
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